88mr FAQ — Answers to your questions

To update your personal information, contact our support team via Live Chat. Changes can only be made after verification using your registered ID number or another personal contact method. To change a payment wallet number, the wallet must be registered under the player's own name and a file confirming this will need to be submitted. This process is done for security reasons, so there is nothing to worry about.

Your password must be at least 8 characters long and include at least one uppercase letter and two numbers. Setting an easy password like your name, birthday, or "123456" weakens your account security. Change your password regularly and never share it with anyone. Our staff will never ask for your password.

Each player at 88mr is allowed to own one account only. If duplicate accounts are found using the same phone number, wallet, or IP address, bonuses and balances on those accounts may be restricted. Do your best to maintain and play on just your own single account.

When you log in from a new phone for the first time, an OTP code or additional verification may be requested. The code will be sent to your registered phone number. If you do not receive the OTP code, contact us immediately via Live Chat — we are available 24 hours to help.

Your username cannot be changed — it is the unique identifier for your account and changes are not permitted. Do not expect to be able to change your display name or profile name through the support team either — it is best to think carefully before registering your username.

88mr uses SSL encryption to protect all your login details, payments, and personal data. Data transferred between the server and your browser is encoded in a way that cannot be read, making it difficult for third parties to access. Our platform is focused on giving Myanmar players a secure and trustworthy place to play.

Our staff will never ask for your OTP code, password, or PIN number. If anyone asks for these, it could be a phishing attempt — do not share the code with anyone and contact us immediately via Live Chat. Be aware that your account can be accessed without your permission if your OTP code is compromised.

The platform supports OTP verification via phone number when you log in. This effectively prevents unknown parties from accessing your account. Keeping 2FA enabled adds an extra layer of protection to your account even if your password is ever leaked.

If you notice any suspicious activity, change your password immediately and contact us via Live Chat. Our support team will review your account transaction history and take the necessary action. You can also request a temporary account suspension. Never share your payment codes or OTP codes with anyone — keep them to yourself.

You can play 88mr directly in a browser on both Android and iOS phones, tablets, and desktop computers. No separate app installation needed — just open your browser and log in to get the full gaming experience. Keep a modern browser like Chrome, Safari, or Firefox updated for the best results.

Yes, you can. From Chrome (Android), open the browser menu and tap "Add to Home screen". From Safari (iOS), tap the share icon and select "Add to Home Screen". This places an app icon on your phone's home screen and lets you play in fullscreen mode. Many players prefer this method for its convenience.

If your connection drops during play, RNG games like slots save the spin result on the server side, so you will see the outcome when you reconnect. In Live Casino games, a dropped connection may cause you to miss a round — this is a technical occurrence and cannot be reversed. Playing in a location with strong 4G or WiFi is recommended.

The most common causes are a full browser cache, disabled JavaScript, or an outdated browser version. Update Chrome and clear your cache from the browser settings. Make sure JavaScript is enabled. Note that using a VPN can slow your connection to some gaming servers. If the issue persists, contact us via Live Chat.

When a game is slow to load, start by checking your internet connection speed. If you are on WiFi, move closer to the router. Close any unnecessary browser tabs. Restarting your phone can free up memory and help speed things up. If the problem continues after trying all of this, let our support team know.

The minimum withdrawal amount is 30,000 Ks. 88mr does not charge any platform fees on withdrawals, so the full amount goes to you. However, note that KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services may apply their own transaction fees depending on the payment method.

No. The wallet used for withdrawal must be registered under the player's own name. This is a key part of our anti-money-laundering policy, and withdrawal requests using a wallet that does not belong to you may be rejected by the system. It is easiest to use the same wallet for both deposits and withdrawals.

Withdrawals normally arrive within 30 minutes to 3 hours. It may take a little longer due to verification checks. If more than 3 hours have passed since your request and the funds have not arrived, contact us via Live Chat with your transaction ID.

Our withdrawal service runs 24 hours a day with no days off. However, wallet services like KBZPay and Wave Money, as well as bank transfers, may experience slight delays late at night due to their own system maintenance. If that happens, you can check in with us anytime via Live Chat.

Bonus funds such as the welcome bonus require you to meet a wagering requirement (x10) before you can withdraw. For example — if you deposit 20,000 Ks and receive a 40,000 Ks bonus, you need to wager that bonus 10 times, meaning 400,000 Ks in total wagering must be completed before winnings can be withdrawn. You can check your wagering status in your account dashboard.

Yes. You can access 88mr Live Casino from a browser on any device connected via 4G or WiFi. A stable connection is needed to watch the live dealer video stream in clear HD. Playing over WiFi is faster — if your connection is weak, you may experience intermittent buffering.

In Roulette, a dealer spins a wheel and ball that lands on a number from 0 to 36. Players place bets on where the ball will land — covering options such as a specific number, color (red/black), or high/low half — and the result is known instantly. You should understand the rules and payouts before playing. Table limits can be viewed in the lobby.

In Baccarat, players bet on whether the Player side will win, the Banker side will win, or the result will be a Tie, then the dealer deals two cards to each side. The side closest to 9 wins. Tens and face cards count as 0, and cards 1–9 count at face value. Its straightforward rules make it one of the most popular games among Myanmar players.

88mr Live Casino offers multiple bet limit tiers for different tables, so you can pick a table that fits your budget. When you open the lobby, you can see each game's limits before joining — low-limit tables are available for players with smaller bankrolls, and high-limit tables are there for those who want to bet bigger.

Dragon Tiger is a simpler version of Baccarat. The dealer deals one card each to Dragon and Tiger, and the higher card wins — if both cards are equal in value, it's a Tie. It's faster and more straightforward than Baccarat, which is why it's become popular among Myanmar players. Note that betting Tie offers higher payouts but comes with a lower probability of winning.